Understand the hidden inefficiencies 

within inadequate call distribution

Quite often, inadequate call distribution goes overlooked—or worse, unnoticed. The root cause? An outdated, rule-based Automatic Machine Detector (AMD) quietly hijacking your bottom line. This legacy technology is stealing millions each year through inflated telephony expenses and mismanaged labor costs caused by unproductive agent time. Our detailed and informative video unpacks what’s really causing these costly inefficiencies and how we at ROBOTMIA are partnering with BPO leaders around the world to fix this with our proprietary advanced Answering Verification System (AVS).