Who uses MIA?
MIA can handle a variety of processes and provide support.
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Voice assistant Mia accepts calls, solves tasks independently, or translates to a specialized specialist
It will help you with the decision, coordinate with the address, date and time of the delivery
Mia will clarify the availability of goods, tell you the time of work, select a convenient office address
Understands the issues and characteristics of the goods
Will conduct a survey, remind you about the visit, reschedule or cancel the appointment
Alternately calls up to 2000 subscribers, and selects the best delivery time for most customers
Recognizes 7000 names of diseases and symptoms, and correctly determines the specialization of the doctor
The bot advises on the availability of goods in pharmacies, recognizes 190,000 pharmacy commodity SKUs
Can pronounce any message with synthesized voices, or uses professionally recorded phrases by the speaker
Understands complex track numbers (e.g. P-89-420-000)
Equally well understands both “sign me up for May 20” and “let it be Saturday after the holidays”
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Trusted by leading brands and high-growth innovators
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Olga Kaznacheeva
Project Manager
Voice robot Mia is able to advise on the status of an order that goes to the recipient, coordinate the date and time of delivery, calculate the cost and delivery time, and much more. Thanks to the introduction of a voice bot, we were able not only to eliminate the waiting time for the operator's response, but also to significantly save on the cost of processing a call. At the same time, the quality of the consultation is not inferior to our standards.
Olga Pokataeva
Director
Clients call to make an appointment for tests, consultations, and the voice robot Mia, knowing the list of more than 7000 tests, symptoms and medical terms, will understand exactly what analysis needs to be passed, as well as agree on the date, time of admission and tell about the preparation. With the help of the robot, we reduced the losses on the first line to 0% and saved 30% of the wage fund without reducing the quality.
Alexander Rey
CEO
As an Indian BPO center committed to delivering exceptional customer service, integrating RobotMIA's advanced voice assistant into our operations has been transformative. Mia's ability to understand natural speech, recognize clients, and engage in dynamic dialogues has significantly enhanced our customer interactions. By automating both incoming and outgoing
Dominic Treto
Fast & Furious
As an Indian BPO center committed to delivering exceptional customer service, integrating RobotMIA's advanced voice assistant into our operations has been transformative. Mia's ability to understand natural speech, recognize clients, and engage in dynamic dialogues has significantly enhanced our customer interactions. By automating both incoming and outgoing calls,
Alexander Rey
CEO
As an Indian BPO center committed to delivering exceptional customer service, integrating RobotMIA's advanced voice assistant into our operations has been transformative. Mia's ability to understand natural speech, recognize clients, and engage in dynamic dialogues has significantly enhanced our customer interactions. By automating both incoming and outgoing
Dominic Treto
Fast & Furious
As an Indian BPO center committed to delivering exceptional customer service, integrating RobotMIA's advanced voice assistant into our operations has been transformative. Mia's ability to understand natural speech, recognize clients, and engage in dynamic dialogues has significantly enhanced our customer interactions. By automating both incoming and outgoing calls,